Heavy-Duty Truck Driveline Parts Counter Specialist
Job Description
An established heavy-duty driveline shop is hiring a Heavy-Duty Truck Driveline Parts Counter Specialist in Brooklyn, NY to handle technical parts inquiries and support counter operations. Ideal candidates have Class 7/8 driveline experience and strong parts knowledge. Apply now to keep using your expertise with a dependable team.
Duties & Responsibilities
- Answer incoming calls, assist walk-in customers, and support shop staff with technical driveline parts questions for heavy-duty truck and bus applications.
- Identify and source heavy-duty aftermarket driveline, differential, axle, and related components using catalogs, vendor portals, and computer-based parts systems.
- Prepare quotes, confirm pricing and availability, and process counter and phone sales accurately and professionally.
- Place, track, and follow up on orders, special orders, and backorders while coordinating with suppliers and helping keep daily workflow moving smoothly.
- Receive, stock, and organize parts while helping maintain accurate inventory counts, locations, and overall counter efficiency.
- Process returns, cores, and warranty items with proper documentation and attention to detail.
Requirements
- Required:
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- Prior experience in a heavy-duty truck, commercial vehicle, or similar parts role involving Class 7/8 driveline components.
- Working knowledge of driveline, differential, axle, or related heavy-duty truck systems and parts applications.
- Ability to confidently assist customers with technical driveline parts questions over the phone and at the counter.
- Experience using parts catalogs, vendor platforms, and computer-based ordering or sales systems.
- Strong communication, customer service, and organizational skills in a fast-paced environment.
- Ability to lift 50+ lbs.
- Preferred:
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- Hands-on diesel, commercial truck, or bus mechanic experience, especially for candidates looking to move into a technical customer-facing parts role.
- Previous experience in heavy-duty aftermarket truck parts sales or counter support.
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Shifts
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Day shift, Monday – Friday, 7:30 AM – 4:30 PM
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No weekends
Compensation
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$17.00 – $25.00/hr starting pay based on experience, skills, and training.
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Paid training provided.
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Benefits:
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Paid holidays
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Paid time off (PTO)
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Company Description
Founded in 1989, KM Driveline is a Brooklyn-based driveline repair and parts operation known for custom solutions, hard-to-find components, and dependable service. The team works in a hands-on, fast-paced environment where technical knowledge, responsiveness, and attention to detail matter.
Apply today if you want to bring your experience to an established team where your skills can make an immediate impact.