Job Description

A well-established heavy-duty repair shop in Edmonton, AB, is hiring a Service Administrator to support front desk operations and technician coordination. Ideal candidates bring repair shop experience, strong communication, and multitasking skills. Apply now to join a fast-paced, team-focused environment!

Duties & Responsibilities:

• Greet and assist customers in person and by phone; address basic inquiries.
• Create and manage work orders and job files in the service system.
• Handle invoicing, data entry, and maintain organized service records.
• Order and track parts and shop supplies to support ongoing repairs.
• Schedule service appointments and coordinate workflow with technicians.
• Perform general administrative tasks to support shop operations.

Requirements:

• Required:
• • 1+ years of experience in an administrative role, ideally within a repair shop.
  • Strong customer service and verbal communication skills.
  • Proven ability to multitask and manage scheduling in a busy environment.
  • Proficient with invoicing, data entry, and office software (e.g., Microsoft Office).
• Preferred:
• • Previous experience in an automotive or truck repair environment.
  • Working knowledge of commercial truck parts and service processes.
  • Experience with shop systems such as Fullbay, Shopview, or AutoLeap is an asset.

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