Service Administrator – Heavy Truck Repair Shop
Job Description
A well-established heavy-duty repair shop in Edmonton, AB, is hiring a Service Administrator to support front desk operations and technician coordination. Ideal candidates bring repair shop experience, strong communication, and multitasking skills. Apply now to join a fast-paced, team-focused environment!
Duties & Responsibilities:
- Greet and assist customers in person and by phone; address basic inquiries.
- Create and manage work orders and job files in the service system.
- Handle invoicing, data entry, and maintain organized service records.
- Order and track parts and shop supplies to support ongoing repairs.
- Schedule service appointments and coordinate workflow with technicians.
- Perform general administrative tasks to support shop operations.
Requirements:
- Required:
-
- 1+ years of experience in an administrative role, ideally within a repair shop.
- Strong customer service and verbal communication skills.
- Proven ability to multitask and manage scheduling in a busy environment.
- Proficient with invoicing, data entry, and office software (e.g., Microsoft Office).
- Preferred:
-
- Previous experience in an automotive or truck repair environment.
- Working knowledge of commercial truck parts and service processes.
- Experience with shop systems such as Fullbay, Shopview, or AutoLeap is an asset.
#PJ1
Shifts
- Standard day shift schedule, Monday through Friday.
-
Full-time, onsite position based in Edmonton, AB.
-
Flexibility may be required to support workload peaks or urgent service coordination needs.
-
Compensation
-
$22.00 – $27.00/hr, depending on experience, shop knowledge, and administrative skill set.
-
Benefits:
-
Paid vacation and statutory holidays.
-
Opportunities for advancement within a growing shop environment.
-
Supportive team culture with on-the-job training.
-
Company Description
Ethio Cana Truck Repair is a trusted and growing heavy-duty truck service center, equipped with 4 service bays and 2 truck wash bays. We provide full-service repair and maintenance for commercial fleets and owner-operators, delivering reliable and professional service to our valued customers.
Contact
Name: Metadel Gulma
Email: [email protected]
Direct Toll-Free:
+1-403-909-7249
Job ID: #69487