Job Description

Actively searching for a Field Service Technician — Milwaukee/Heartland, Wisconsin to perform preventive maintenance, diagnostics, and repairs on material handling equipment including forklifts, order pickers, reach trucks, and specialty equipment. Work primarily in customer facilities and warehouses with occasional shop-based tasks. Role involves identifying service opportunities during PM visits, managing customer relationships, and ensuring equipment reliability. Technicians take service vans home and work independently in the field with support from management and dispatch.

Requirements:

Must-haves:
• 2+ years experience in automotive, diesel, or heavy equipment service
• Valid driver's license with acceptable driving record (no DUIs)
• Mechanical aptitude and ability to learn new equipment systems
• Basic mechanic tools (½-inch drive minimum, ideally ¾-inch drive sockets, multimeter)
• Ability to pass employer qualification screening

Nice-to-haves:
• Forklift or material handling equipment experience
• Experience with complex diagnostic situations
• Willingness to mentor less experienced technicians
• Certification in heavy equipment or diesel mechanics

Compensation & Benefits:

• Base wage: $30–$45/hour (experience-dependent)
• Safety bonus: $250/quarter
• Branch profitability bonus: ~2.25% of wages (total ~3% annual bonus potential)
• Blue Cross Blue Shield family health coverage (cost varies by wage tier)
• 401(k) with 50% match up to 6% contribution (effective company max 3%)
• 3 weeks PTO plus 2 floating holidays (accrued throughout year)
• Boot allowance and safety glass allowance
• Uniforms provided (Cintas — coveralls, shirts, pants, jackets, hats)
• Interest-free tool loan program available
• Take Home Service Van

Hours:

• 6 AM – 3 PM, Monday–Friday (flexible based on customer needs)
• Overtime: Typically 0–5 hours/week, voluntary, paid after 40 hours
• On-call: Technical requirement but rarely active; customers typically contact technicians directly for after-hours work
• Work environment: Primarily indoors (warehouses, customer facilities); some outdoor yard work in various weather conditions

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