Job Description

A reputable truck and trailer repair facility in Fort Myers, FL, is hiring a Service Writer to support daily service operations. Ideal candidates have experience in heavy-duty repair environments. Apply now to join a trusted team serving Southwest Florida since 1981!

Duties & Responsibilities:

• Open and close repair orders, ensuring accurate documentation of services performed.
• Order parts and manage inventory to support timely repairs.
• Communicate effectively with customers and fleet managers regarding service updates and recommendations.
• Answer incoming phone calls and assist with scheduling service appointments.
• Coordinate with technicians to ensure efficient workflow and customer satisfaction.

Qualifications:

• Required:

  • Previous experience as a service writer or advisor in automotive, truck, and/or trailer repair settings.
  • Strong organizational and communication skills.
  • Proficiency with repair order systems and inventory management.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

• Preferred:

  • Knowledge of heavy-duty truck and trailer systems.
  • Familiarity with fleet maintenance operations.

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