Job Description

Join our team at an established bus operation in Plainview, NY, as a Parts Manager. This pivotal role ensures the efficient and effective operations of our parts department, catering specifically to the needs of our school bus customers. We are seeking a highly organized, detail-oriented individual who is driven to optimize inventory, enhance customer service, and achieve profitability goals. Commission structure offered on top of Salary with high earning potential, managers with a talent for high value sales are encouraged to apply! 

Duties & Responsibilities:

• Manage daily operations of the parts department, including inventory control, ordering, stocking, and distribution of school bus parts and accessories.
• Set and achieve forecasted goals for the parts sales team, ensuring profitability on a monthly and yearly basis.
• Streamline coordination with the service department to expedite parts orders, minimizing downtime for customers.
• Perform regular inventory audits, maintaining accurate records and identifying cost-saving opportunities.
• Develop relationships with suppliers to negotiate competitive rates and high-quality products.
• Stay informed on industry trends and new products to offer expert advice and recommendations.
• Resolve customer inquiries and issues, ensuring exceptional service and prompt problem resolution.
• Lead and develop the parts team, fostering a high-performance culture through training and coaching.
• Work collaboratively with other departments to enhance overall dealership operations and growth.
• Oversee inventory and parts processes at both Plainview and Yorktown locations.
• Engage in monthly customer visits to strengthen relationships and ensure client satisfaction.

Requirements:

• 5+ years of part experience with at least 2 years of management experience, ideally within the automotive/coach or a related industry.
• Strong capability in inventory management and achieving profit goals.
• Expert organizational skills and multitasking ability.
• Proficient in using DealerTrack, Advectus, Reynold & Reynolds, or similar Dealer Management Systems (DMS).
• In-depth knowledge of automotive parts, specifically school bus components.
• Excellent communication and interpersonal skills, with a strong customer service orientation.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Ability to thrive in a fast-paced environment and manage high-pressure situations effectively.

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