Job Description

Service Manager – Heavy Truck Repair
Location: Missoula, MT
Starting Salary: $95,000/year

We are actively seeking a Service Manager to lead our heavy truck repair team in Missoula, MT. In this role, you will be responsible for overseeing daily operations, ensuring high-quality repairs, managing technicians, and delivering exceptional customer service. This is an excellent opportunity for an experienced leader with a strong background in truck repair and supervision.

Key Responsibilities:

• Supervise, mentor, and support a team of heavy truck technicians.
• Oversee repair operations, scheduling, and workflow to maximize efficiency.
• Conduct quality control checks and ensure compliance with safety and company standards.
• Coordinate with customers to provide estimates, updates, and service recommendations.
• Manage parts inventory, work orders, and shop equipment.
• Train and develop team members, ensuring ongoing technical and professional growth.
• Maintain a strong commitment to customer satisfaction and service excellence.

Qualifications:

• CDL (Commercial Driver’s License) is mandatory.
• Extensive experience in heavy truck repair, diagnostics, and maintenance.
• Proven leadership and supervisory experience in a truck repair or fleet maintenance environment.
• Strong problem-solving and decision-making skills.
• Proficiency in using mechanical tools, diagnostic software, and repair manuals.
• Excellent communication and customer service abilities.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Pre-employment physical and successful drug screening required.

Compensation & Benefits:

• $95,000/year starting salary (DOE).
• Paid time off.
• In-house and ongoing training.
• Comprehensive health benefits including medical, dental, and pharmacy.
• Life/AD&D insurance.
• 401K retirement plan.
• Stock Ownership Plan (ESOP) & Profit Sharing.
• Career advancement opportunities.
• Boot allowance & uniform services.

Schedule:

• Monday – Friday, Day Shift.