Job Description

An industry-leading Heavy Truck Dealership is seeking an experienced Service Manager near Mt. Vernon, NY

Responsibilities: 

• Develops, communicates, enforces, and monitors effective Service Department processes to ensure internal and external customer satisfaction.
• Creates annual Service Department goals and budget, in alignment with the organization's financial and operational objectives.
• Executes Service Department marketing plan and monitors monthly to ensure achievement of departmental goals.
• Maintain relationships with established customer base and work towards building new relationships. 
• Review work orders for completeness and accuracy prior to customer billing.
• Ensures all departmental tools, equipment, and vehicles are in good working order.
• Manages recruiting, staffing and employee development activities for employees reporting to this position. 
• If you are a Service Advisor with 5+ years experience in a heavy Truck Dealership, please apply!

Qualifications:

• 4+ recent years of management experience in heavy duty diesel repair environment
• Ideal Candidate has previous dealership experience
• P&L and Budgeting experience for a service department
• Strong verbal & documentation skills as you will be working with customers and techs on a daily basis
• Experience as a boots on the ground Manager
•  

Compensation:

• $80,000.00 - $100,000.00/year to start, dependent on experience
• Company laptop
• Comprehensive benefit package
• Paid time off
• Annual Bonus Program structed on Net Profit

Shift:

• Day Shift, 7:00 AM – 4:30PM, Monday - Friday.
• No On Call
•  

The successful candidate must be able to pass a pre-employment drug test and background check.

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