Job Description

A reputable commercial truck dealership in Westbury, NY, is hiring a Warranty Service Writer to process warranty claims and assist with service documentation. Ideal candidates are detail-oriented, computer-literate, and open to training. Join a stable, long-standing dealership team—apply today to get started!

Duties & Responsibilities:

• Write repair orders and update customer and vehicle information in CDK.
• Submit and track warranty claims in accordance with manufacturer guidelines.
• Collaborate with technicians and parts staff to verify repair and claim details.
• Maintain accurate records for audits and ensure timely claim resolution.
• Complete assigned online training modules during work hours.

Requirements:

• 1+ years of experience in a dealership, fleet, or service department environment.
• Strong computer skills; experience with CDK or dealership management systems is a plus.
• Ability to read and understand repair documentation and warranty procedures.
• Detail-oriented, organized, and reliable with a willingness to learn.
• Full-time availability Monday–Friday, with occasional overtime as needed.

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