Job Description

A transportation service provider in Cortlandt Manor, NY, is hiring a Parts Counter Specialist to support parts sales, inventory fulfillment, and customer service. Ideal candidates have dealership or fleet experience and strong communication skills. Apply now to join a fast-paced team!

Duties & Responsibilities:

• Assist customers and service staff with identifying and ordering required parts.
• Pull, prepare, and process parts for shipment, delivery, or customer pickup.
• Maintain accurate records of special orders, backorders, and returns.
• Verify inventory availability and submit requisitions for out-of-stock items.
• Coordinate with outside sales reps and update them on order statuses.
• Receive incoming parts shipments and ensure proper stocking and tagging.
• Review aging orders and restock or return items as needed.
• Communicate with service personnel to ensure timely delivery of internal parts.
• Maintain clean and organized work areas, reporting inventory discrepancies to management.
• Follow company policies on sales processing, credits, tax exemptions, and documentation.

Qualifications:

• Required:

  • High school diploma or GED.
  • 1–2 years of parts counter or OTC sales experience, preferably in a dealership or service environment.
  • Strong customer service, multitasking, and attention to detail.

• Preferred:

  • Familiarity with Advectus software.
  • ASE Certification.

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