Job Description

We are seeking a Service Manager to join a growing shop near Listowel, ON. The successful candidate is responsible for overseeing the daily operations of the Service Department, ensuring maximum efficiency, profitability, employee engagement, and customer satisfaction. This role involves proactive coordination with other departments to deliver seamless service and operational excellence.

Job Requirements:

•  Assign and manage service jobs to technicians based on skill and workload to ensure timely, high-quality service.
  
• Review work orders for accuracy and customer satisfaction, ensuring timely and professional service delivery.
• Provide technical guidance to technicians on repairs, adjustments, and diagnostics according to manufacturer specifications.
  Agricultural or Heavy Equipment diagnosis, maintenance, and repair experience
• Oversee warranty processing to ensure claims are completed efficiently and correctly.
• Lead and manage the service team, including Technicians, Apprentices, and Service Writers.
  

Compensation:

• $90,000 - $110,000/yearly. Starting wage is dependent upon previous industry experience.
• Full comprehensive benefits package including Health, Dental, Vision, RRSP plan and more! 

Shifts:

• Day Shift, Monday to Friday, 8:00AM - 5:00PM

If you possess the necessary skills, experience, and qualities to fulfill the requirements of this position, we encourage you to apply now! Join this team and grow your career in their exciting and rapidly expanding operation!

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