Job Description

A busy heavy equipment, truck, and trailer parts department is hiring a Parts Technician in Stony Plain, AB to support customers, technicians, and inventory. Ideal candidates bring parts, customer service, and inventory experience. Apply now for competitive pay, steady day shifts, and growth potential.

Duties & Responsibilities

• Provide front-counter, phone, and email support for customers needing heavy equipment, truck, and trailer parts.
• Research, source, quote, and supply parts for a wide range of equipment, truck, and trailer applications.
• Prepare and process quotations, purchase orders, invoices, pricing, payments, and related parts documentation.
• Support shop technicians and field mechanics by coordinating parts availability and back-counter requests.
• Manage parts inventory, core returns, warranty claims, shipping and receiving, and inventory counts.
• Build strong customer relationships while supporting parts sales growth, accurate billing, and efficient service department operations.

Requirements

• Required:

• • Previous experience with heavy equipment, truck, or trailer parts.
  • Strong customer service skills with the ability to support walk-in, phone, and email customers.
  • Working knowledge of parts sourcing, inventory, order-entry, quoting, and invoicing processes.
  • Strong computer skills, including Microsoft Office and PC-based inventory or order-entry systems.
  • Excellent communication, organization, and attention to detail.
  • Ability to work independently, manage multiple priorities, and support a fast-paced parts and service environment.
  • Customer-focused attitude with interest in long-term growth within the parts department.

• Preferred:

• • Journeyperson Parts Technician certification or enrollment in a Parts Technician Apprenticeship program.
  • Previous sales experience in a parts environment.

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