Job Description

A well-established company is seeking a Service Manager for their Heavy Truck Dealership in Burlington, ON.  In this role, you will be responsible for overseeing daily operations, ensuring high-quality repairs, managing technicians, and delivering exceptional customer service. This is an excellent opportunity for an experienced leader with a strong background in truck repair and supervision.

Key Responsibilities:

• Supervise, mentor, and support a team of heavy truck technicians.
• Oversee repair operations, scheduling, and workflow to maximize efficiency.
• Conduct quality control checks and ensure compliance with safety and company standards.
• Coordinate with customers to provide estimates, updates, and service recommendations.
• Manage parts inventory, work orders, and shop equipment.
• Train and develop team members, ensuring ongoing technical and professional growth.
• Maintain a strong commitment to customer satisfaction and service excellence.

Qualifications:

• Extensive experience in heavy truck repair, diagnostics, and maintenance.
• Proven leadership and supervisory experience in a truck repair or fleet maintenance environment.
• Strong problem-solving and decision-making skills.
• Proficiency in using mechanical tools, diagnostic software, and repair manuals.
• Excellent communication and customer service abilities.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Pre-employment physical and successful drug screening required.

Compensation:

• $85,000 - $125,000 per year
• Comprehensive benefit package
• Paid personal days
• Paid Vacation

Shifts:

• Day Shifts
  • 7:00am - 5:00pm Monday - Friday

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